JWB Property Management

Angelik Fontanez 4 months ago

I have been with JWB as my property management company for the past five years. While there have been several changes in my direct property manager during that time, my experience has remained positive. Robin Metz and Akina Pope have been wonderful to work with. They are consistently responsive and communicate in a timely manner. On the few occasions I’ve submitted maintenance requests, the turnaround time has been quick, and the issues were addressed promptly and efficiently. I’ve also appreciated the courtesy follow-up calls to ensure everything was resolved to my satisfaction. Overall, they have made the experience smooth, professional, and pleasant and I can confidently recommend them.

Lawana Person 4 weeks ago

I have had a wonderful experience with JWB Rental Homes. Robin and Ebelyn have been extremely helpful, professional, and responsive whenever I have needed assistance. They have always taken the time to answer my questions and make sure any concerns were addressed promptly. Their excellent customer service and dedication to helping residents feel valued truly stand out. I appreciate all of their hard work and would highly recommend JWB Rental Homes to anyone looking for a company that genuinely cares about its tenants. Thank you, Robin and Ebelyn, for all that you do!

Gunguy904 - a month ago

We love JWB, We have been renting with them for I think over six years now. They have beautiful homes available and they take good care of you. We have never had an issue with them ever. It’s a great company and Sydney our property manager, Is great also. Anything goes wrong all you gotta do is reach out to them and whatever the problem is They take care of it for you. Like I said we’ve been with them for I think over six years now and I don’t think we’re going anywhere anytime soon. Just too comfortable with how things are and plus our house has really grew into a home over these few years. If you’re looking for a home to rent in Jacksonville, JWB should be At the top of your list!

Neal Keeton 9 months ago

My wife and I have been neighbors to a JWB rental property for about 4 years. The storms in Jacksonville, Florida on July 29th, blew down a oak tree that is on JWB property onto my house and privacy fence causing damage to my roof, flooring, and fence line. There have been problems with this tree before as a part of it fell on my fence and their house about 2 years ago. They "repaired" those damages but now, silence after repeated calls. My wife was still recovering from cancer and has done her best to try and resolve the issue, while I was working abroad. This has been really stressful to say the least. They are in the process of clearing and repairing their property but again, silence, about my property which their diseased tree damaged! Do the right thing JWB!!

Andre Goncalves 5 months ago

BEWARE OF SCAM!!! Literally the worst property management company I have ever dealt with. The lease application alone is going to run you almost $100 per person. And if that was not bad enough, the whole process is a nightmare. It is a lengthy and convoluted system that took way too long and took way too much effort than it has to. After the application came the deposits. They won’t accept any payment outside this sketchy website that they insist on using. And there is a limit per transaction. We had to do four separate transactions BEFORE MOVING IN, and each transaction had its own fee (shocker right?). After everything is said and done, they still need 48h to get the condo ready. We PAID EXTRA for the “deep cleaning” service, only to move into a filthy condo (check out the pictures). After asking about the deep cleaning and submitting the photo and video evidence of it, the Property Manager Specialist Adam refused to redo the cleaning, or refund us for it. Just the worst experience I’ve ever had moving to a new place. If you have to deal with this company, just be prepared for mediocre service and tons of shady practices.